What did the Darcy Group do?
We worked closely with the client to mix and match items to build 120L wheelie bin and 50L grab bag maintenance spill kits containing only the products their sites will need. We described what the kits usually contain and listened to the client’s needs to understand what products they would require. As a result, we swapped out a couple of products for ones that would be more suitable and added barrier tape.
Having discussed the client’s requirements, we agreed on an estimate for delivery of the spill kits. Due to the volume of kits, we sent them out as they were put together. All 156 kits were delivered within the agreed timeframe of three weeks.
The spill kits were delivered to the sites across England with tamper tags so that site teams can see at a glance whether the kits have been opened. This means staff spend less time on inventories, making more efficient use of their hours on shift. Each site was also sent signage, so the spill kits are easy to identify and they could set up designated emergency spill stations.
The client wants to ensure efficient ordering of replacement spill kits and individual products from within the kits so they can be replenished. When the contact was with their previous company, they arranged an online ordering set up with Darcy. We were able to replicate this for the estates management company.
We agreed with the client what products they would need to order on a regular basis and a special price for them. The sites share one login that they can use to access the Darcy Spillcare online store to order their bespoke kits and specified products at their agreed prices. The website is available 24/7 which works well for the site teams as they often work unsociable hours, and it could be tricky for them to have to phone up to place an order.